FAQs

24/7 Access

Do I automatically get 24/7 access to the facility when I purchase a membership?

24/7 Access requires a one-time purchase of $49.99+hst . After that, your 24/7 access will remain intact as long as you have a valid membership.

Can I bring in a guest with me during non-staffed hours?

Guests are not allowed to enter our facility during non-staffed hours. You can definitely bring in a guest during staffed hours and purchase a day pass for $10 per guest.

Can I still use my 24/7 Access during holidays such as Easter, Christmas, etc.?

24/7 can be used at any time

Class Memberships

If it’s my first time, how early do I show up?

Be here 10 minutes before class so that any administration duties can be done before the class begins.

Are the instructors always teaching the same classes?

Instructors usually teach the same time slots, however, if an instructor switch occurs, it will not be announced or notified for the public to see.

Do I need to bring any equipment with me?

Aside from exercise clothes and a water bottle, the only class that requires equipment is Boxercise. Gloves are a must for Boxercise, and fist wraps are a strong recommendation. The gym has gloves and fist wraps available for purchase at the front desk.

Personal Training

If I purchase a personal training program, do I also need to purchase a gym membership?

Here at Quick Fitness, we understand that personal training is a big commitment, and we want to make sure our members succeed in their fitness goals. That is why there are no extra fees or charges for a gym membership when a personal training program is purchased.

Does Personal Training include Nutrition Programs?

Every great training program must be accompanied by a nutrition program. Our trainers will go over in detail nutritional advice to help clients achieve success.

If I have to go away / miss my sessions, do they expire?

Personal training sessions only expire after one year of a paused time period.

i.e. sessions were paused on May 24th, sessions will expire on May 25th of the following year.

Payments however will continue on the agreement timeline ( monthly or bi-weekly)

Open Gym

Can I pay monthly, or for a full year upfront?

Both options are available, with the paid-in-full option providing a discount.

How old do I need to be to get a membership?

16 years old minimum, with a 15-year-old allowed if accompanied by a guardian at all times.

Can I bring my child in with me?

Anyone under the age of 15 is not allowed into the gym past the front desk reception area.

If I do not use the gym for a month(s), can I be refunded for that time?

Members will not be refunded for eligible time they had to use our facility.